Lumen to Modernize US DoD Communications

The US Defense Information Systems Agency has awarded Lumen Technologies a $223-million contract to modernize the US Department of Defense’s (DoD) communication capabilities.

The agreement features a one-year base period, a three-year additional option, and a six-month extension.

It was awarded under the 15-year $50 billion enterprise infrastructure solutions program to address US federal agencies’ telecommunications and infrastructure needs.

Transition to Hybrid Workforce

Under the agreement, the Louisiana-based company will deliver modern hybrid-cloud voice and audio-conferencing services for the DoD.

Work will focus on a new voice-over-internet protocol that eliminates traditional desk phones and facilitates remote functions as the department transitions to a hybrid workforce.

All services will be delivered under the DoD’s Impact Level 5 security standards, which cover controlled unclassified information and national security systems.

Supporting US Defense 911 Response System

According to Lumen, the contract supports DoD efforts to establish a next-generation 911 (NG911) system to increase the accuracy of first responders during missions across military bases.

In the future, the NG911 platform will enable warfighters to send responders images and videos of emergencies across the bases.

“The US Department of Defense has a far-reaching mission to provide military forces to deter war and ensure our nation’s security,” Lumen Public Sector Senior Vice President Zain Ahmed stated.

“DoD selected Lumen to deliver voice communications services that will help it carry out its important mission using today’s technologies.”

“DoD is modernizing its network and leveraging cloud-based technologies like the new voice system enabled by Lumen that securely connects our troops with modern communications tools wherever they are.”

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